My wife and I are the owner and operators of Beyonderup Falls Adult Country Escape in Nannup Western Australia and we have been operating the business for 4 years. We have 4 chalets overlooking the river and on the balcony of each chalet we have a Softub spa. We have three T220 models and one T140. The tubs were purchased when we started the business and they have been in continual service for the full 4 year period. During this period we have had, on average, 225 guests per year and only ever had to perform routine maintenance by way of filter replacement and cleaning. The tubs have been and continue to be fantastic. They are a huge hit with the guests and sensational to relax in with a glass of wine and overlook the river. Summer or winter the tubs are definitely a highlight of our chalets and in many cases are one reason our guests return.
Cleanliness and safety are always of the highest priority and doing daily water quality checks is a necessity for us, to not only maintain water hygiene but to also look after the tubs. Changing the water is easy and cleaning the tub out isn't difficult at all. They are easily moved and transported without any special tools or trailers required and our tubs currently sit snuggly on a 1.8m balcony. A standard 3 pin 10 amp power supply is all that is required and the power consumption is also excellent. Being extremely well insulated they hold their temperature exceptionally well even when turned off. We have experienced power outages for 8 and 12 hours and the tubs have only lost a few degrees and take a minimum amount of time to recover.
If I have had any concerns at all it would have been the support. I have often considered having a spare tub just in case? Up until recently support has been by way of the Internet and purchasing filters and any necessary parts from the United States. Thankfully Kevin and Softub Australia have eased my concerns in that regard. Kevin can give me and all Australian customers all the support I and they could possibly need. I have no reservations at all recommending Softub Spa’s or Kevin Donaghy from Softub Australia.
A D Barrett 26th July 2016